Experience – the teacher of all things

daniel-gross-sept2022

Experience – the teacher of all things Harry S. Truman, the 33rd president of the United States once said that the reward of suffering is experience. September is a special month for us as we celebrate AdMarula’s 11th birthday. The past eleven years have certainly provided us with many challenges and opportunities to learn. We have made mistakes, hussled like crazy, solved problems, adapted, celebrated as we growed, cried as we lost clients during Covid, forged incredible business partnerships, helped companies grow, and done it all over again. Here are some of the biggest lessons I’ve learnt so far: 1.Fear is the greatest stopper – when running and building a business you will often find yourself in unchartered waters, having to do things you’ve never done before. Just do it! The fear of doing it is much worse than the actual doing, and you will figure it out along the way. 2. It’s all about relationships – we may live in a tech-centric world, but behind the tech there are still real people who need real connection. The technology will change and come and go, but strong business relationships survive the ebbs and flows of change. 3. You’re only as good as your team – I know this is a bit of a cliché, but that’s because it’s true. No manager or leader can grow without the team to help make this happen. Keep your staff happy and your clients will be happy too. 4. Doing the right thing gets you farther in the long run, but not necessarily in the short run – all industries have grey areas which some businesses chose to explore in order to gain results quicker, but the damage you do to your reputation, relationships and brand will catch up with you in the long run. Do what is right, always. 5. Are you a problem finder or a problem solver? Most people would rather not solve their problems, it’s sad but true. People would rather ignore them and hope they go away, but by going to the root and solving them you save unbelievable amounts of time, pain, and suffering. So be the guy who solves the problem, not the one who finds them. 6. There is no easy business – at least not what I’ve seen. That said, you CAN make your business simpler,  which will make things feel easier. Businesses naturally increase in complexity as they grow, so it’s important to continually look for ways to simplify. Remember: Less is More! Finally, I wish you all a good Heritage Day and may we all use this day to celebrate what makes our country and its people so special. Onwards and upwards! Daniel Gross – CEO All CEO's Thoughts Interviews and Insights Industry News Interviews and Insights Why Black Friday 2022 will differ from before 26 Oct 2022 Why Black Friday 2022 will differ from before Despite current downturns in the economy, evidence shows that the e-commerce industry is picking up and going back to pre-pandemic… Read More CEO's Thoughts Never stop marketing 26 Oct 2022 Never stop marketing There’s a LOT going on in the world right now. This is not a political piece, yet it is diffiult to ignore the world-shaping events… Read More Interviews and Insights Interview with Sandra Jardim, Blogger/Founder of MammaBearLove 26 Oct 2022 Interview with Sandra Jardim, Blogger/Founder of MammaBearLove Our October profile is Sandra Jardim, mom to twins Gisela and Alaia and blogger/owner of MammaBearLove. She uses her blog as… Read More Prev123Next

A quick update

A quick update It is hard to believe we are nearly half-way through 2022. When I think back to two years ago – still at Level 3 lockdown, not really able to travel, many schools still closed as well as many businesses – things are looking very different now. The Department of Statistics SA recently released an economic update showing our GDP expanded by 1,9% in the first quarter of 2022. The size of the economy is now at pre-pandemic levels, with real GDP slightly higher than what it was before the COVID-19 pandemic. The report further shows household consumption increased by 1,4% in the first quarter, while the hospitality sector in particular saw a sharp rise in activity as consumer spending on restaurants and hotels increased by 6,5%. So while many businesses are still struggling to make their way out of the post-pandemic depression, there is reason to be optimistic. President Cyril Ramaphosa recently underlined the importance of growing the country’s digital economy, with the release of new broadband spectrum having been identified as a key reform for driving economic growth. While this process has been delayed, South Africa is undertaking other digital reforms, including the publication of the country’s draft national data and cloud policy which ultimately seeks to put in place a conducive and enabling environment for the data ecosystem to thrive. While the past two years helped some online businesses to thrive, it also unfortunately saw many publishers and merchants closing down. It is therefore encouraging to see a pickup in enquiries coming in from new publishers and prospective advertisers wanting to join the network. International travel, which was essentially dead for nearly two years, has picked up steadily though we are yet to see the numbers reach pre-pandemic levels. I believe this will take some time. For those of you who will be taking some time off for the winter school break I wish you a relaxed time ahead. Safe travels to those heading out to different corners of the country and the world. Let us come back rested and ready for whatever the rest of 2022 has to offer. Onwards and upwards! Daniel Gross – CEO All CEO's Thoughts Interviews and Insights Industry News Interviews and Insights Why Black Friday 2022 will differ from before 26 Oct 2022 Why Black Friday 2022 will differ from before Despite current downturns in the economy, evidence shows that the e-commerce industry is picking up and going back to pre-pandemic… Read More CEO's Thoughts Never stop marketing 26 Oct 2022 Never stop marketing There’s a LOT going on in the world right now. This is not a political piece, yet it is diffiult to ignore the world-shaping events… Read More Interviews and Insights Interview with Sandra Jardim, Blogger/Founder of MammaBearLove 26 Oct 2022 Interview with Sandra Jardim, Blogger/Founder of MammaBearLove Our October profile is Sandra Jardim, mom to twins Gisela and Alaia and blogger/owner of MammaBearLove. She uses her blog as… Read More Prev123Next

Raising the bar

daniel-gross-admarula

Raising the bar There are those who say perfection doesn’t exist. Some even argue that it can be the greatest stopper. Achieving perfection can seam so unattainable at times that we become afraid and then chose to do nothing instead. High expectations on oneself and one’s team however can be a positive driver. The higher we aim the closer we will come to achieving excellence, and that should after all be the end goal in all our endeavours. Whether as an advertiser, merchant or publisher, running and building a business has its challenges. It isn’t always exciting or rewarding or even fun, but it can be if we know when to recognise small achievements along the way since these happen far more often than greater ones. By setting high standards and expectations for ourselves and our stakeholders, we avoid settling in the comfort zone where there is little opportunity for growth or change. It doesn’t mean we don’t make mistakes, but we learn from them and we move on. As the saying goes, making mistakes is far better than faking perfections. Equally there is no such thing as a perfect marketing strategy. It is mostly a case of combining well-researched facts and stats with educated guesses, intuition, experience and creativity. Then testing and tweaking it as you go, constantly aiming for improvement, for perfection. And if one is consistent enough in that process it will eventually lead to excellence. It is neither quickly nor easily done and it does require a lot of hard work and organisation. Of course some mistakes can easily be avoided, which is why we dedicated the next article to highlighting some of the most common mistakes digital marketers make. I trust you will find it useful and in the very least thought provoking. As always I appreciate feedback that can help us improve our offering and have a positive impact on our industry. I wish you a productive week further. Onwards and upwards! Daniel Gross – CEO All Interviews and Insights Industry News CEO's Thoughts Interviews and Insights Why Black Friday 2022 will differ from before 26 Oct 2022 Why Black Friday 2022 will differ from before Despite current downturns in the economy, evidence shows that the e-commerce industry is picking up and going back to pre-pandemic… Read More CEO's Thoughts Never stop marketing 26 Oct 2022 Never stop marketing There’s a LOT going on in the world right now. This is not a political piece, yet it is diffiult to ignore the world-shaping events… Read More Interviews and Insights Interview with Sandra Jardim, Blogger/Founder of MammaBearLove 26 Oct 2022 Interview with Sandra Jardim, Blogger/Founder of MammaBearLove Our October profile is Sandra Jardim, mom to twins Gisela and Alaia and blogger/owner of MammaBearLove. She uses her blog as… Read More Prev123Next

Celebrating 10 years helping SA’s online businesses grow!

About Us Admarula-10years-2021

On 24 September 2011 we pressed the ‘go-live’ button and AdMarula was born. It was a terrifying and thrilling moment. We had no idea how the market would respond and we sat watching as one publisher after the next signed up to our network. Now, one decade, 3 office moves, and several new product offerings later, we thank each client, publisher, staff member and friend who has been a part of our journey so far. We could not have done it without you. We dedicate this milestone to you! #AdMarulaTurns10 #AdMNews #PerformanceMarketingSouthAfrica #DigitalMarketingSouthAfrica

Surviving the Covid-19 crisis as an affiliate

affiliate-marketing-in-a-crisis

There might be those who believe affiliate publishers are largely unaffected by the Carona virus pandemic. They couldn’t be more wrong. Although we operate in an online space, when the worldwide economy is in a downturn due to a global crisis, everyone gets affected. But there is proof that some verticals (like travel) are being hit harder than others (like gaming). So how can you as an affiliate, adapt and survive during this stressful time, and what are the big do’s and don’t’s you need to be aware of? The answer may be exactly that: adapt & survive. The virus outbreak hinders many brick-and-mortar businesses, products or services often promoted with the help of the affiliate marketing industry. This in turn leads to a lower demand for online purchases, a cut in advertising budgets, lower interest from customers, and a general decrease of business opportunities for affiliates. But it’s not all bad news. With millions of people forced into quarantine, self-isolation, and working from home they will be looking for ways to keep themselves entertained. This can in turn lead to a rise in demand for entertainment traffic in verticals like streaming, gaming, and dating i.e. new business opportunities for affiliate advertisers and publishers alike. You may also be wondering whether it will now be more expensive to run affiliate ad campaigns now? Whenever there’s a world crisis, no industry remains stable. An unstable industry means unstable pricing. But in the case of affiliate advertising, this may, again, open up new possibilities. For instance, Google Ads pricing has dropped by roughly 25% in the last week due to the pressure on so many industries, especially travel. Overall there are much fewer offers out now in ‘old’ verticals, while we will see more offers emerge for new, trending verticals. The payout for new or existing offers are expected to be lower than usual, but at least it’ll have a chance to convert. At least for a while traffic may become cheaper. But it’s still early days so we’ll need to see. Now, however, is definitely the time to explore new ‘work from home’ verticals. These include Surveys & Sweeps, Lead Generation, Education/Personal development, Hobbies & Interests, Nutra & Healthcare. Mobile devices verticals include: App Smartlink, Utility & VPN, Antivirus, Games. Adult content verticals include: Smartlinks, Cams/Tube sites, Games Push traffic (as users engage with news an are staying alert), pop and domain-redirect traffic (entertainment traffic), and native in-app advertising should also do the trick with people turning to their phones for all kinds of e-commerce related purchases. It is also important for advertisers and publishers alike to update themselves with the latest campaign guidelines for affiliate advertising in times of coronavirus. For example NO Coronavirus related angles are allowed in advertising, which includes the use of terminology like Covid-19, Corona or Covid. This applies across the board to landing pages, icons, images ad descriptions etc. Fake news and deceptive content is also a BIG NO and could have legal implications. This also applies to fake endorsements of products. However advertisers and publishers ARE allowed to promote medical products during the Corona pandemic, as long as the ad is not irresponsible or exploit people’s fears regarding the outbreak. Campaigns without the Coronavirus related angle, but promoting self-protection products are also allowed (like gloves, masks, hand sanitizer), as long as there’s no mention of the pandemic. There is no doubt that these are strange and challenging times, but our industry is an amazingly resilient and adaptable one. Let’s use this opportunity to take on a new challenge, and who knows, you may come out the other side even stronger. Onwards and upwards! The Publisher Team

Push notifications – what you need to know

If you’ve got a mobile application, then you need to know what push notifications are – and no, they are not the same as text messages. Push notifications can be an effective marketing tool for anyone with a mobile app, because they help you stay in touch with your users. Just make sure you use this strategy carefully. If you overdo it you can cause users to mute your notifications, which you’ll want to avoid. Although there are lots of similarities, push notifications are not the same as text messages. Both of these messages go directly to the user’s phone and look similar on their lock screen, but they’re still very different. For a push notification to show up on a lock screen properly, you need to have a restricted character limit. Text messages can be longer because the user can open it up to read the entire message. But if your push notification gets cut off on the lock screen, it’s going to hurt your conversions.That’s why push notifications with fewer words have higher click-through rates. The value Push notifications can provide assistance and value to app users e.g. provide sport scores and news on their lock screen, utility broadcasts like traffic and weather, flight check-in and connections data and more. Banks and vendors also use push notifications to send important transactional data to users. So what are the do’s and don’ts of push notifications?  Do segment AND micro-segment your audience. The more relevant the information to the user, the better. Find the right time and frequency. Dive into the data and discover when your users are most responsive, then include that into your app marketing strategy. Location, location, location. Nearly half of mobile app users opt-in to both push notifications and location-based content, and when used in tandem, they can create extremely engaging and useful experiences. Reminders: If your app has any form of scheduling in it, people will want to be alerted when their schedule calls for it. When they see they have an event coming up, they will click through to find out details about it. Excessive usage of notifications will lead to spamming and the user unsubscribing from your notifications. Not all decives are capable of handling multiple push notifications within a particular app, which means only the current notification will be displayed and others won’t be seen. Happy marketing! The Affiliate Management Team.

Time to stop making excuses

So you’ve built a great brand, your products or services are in demand and there’s a huge potential market of customers. Then why are some of your competitors being super successful while your revenue goals have plateaued? Could it be because you’re not measuring your online marketing activities the right way? Are you using some of the most common excuses not to address the problem?              As an industry online marketing has arguably never been in a better place to measure performance effectively and accurately. Marketing has grown increasingly complex with more channels than ever before to engage your target consumers (who expect a relevant, coordinated experience). Yet many marketers are still using siloed, outdated and inaccurate techniques to measure their efforts. The most common excuses usually include “I already measure the consumer journey”, “I can’t add another measurement platform”, and “It will disrupt the workflow”. So how can we address these? Many marketers already use customer journey analytics to track consumer activity across channels, but while these tools can track various brand interactions such as the ads individuals click on, the emails they open, and the web pages they visit, they don’t reveal the value of each touchpoint. Typically all the credit then gets given to the final touchpoint, setting the value of other interactions at zero. The solution? Multi-touch attribution that accounts for the cross-channel consumer journey including direct mail, online display, affiliates and paid search. Only then can marketers pinpoint which aspects of their campaigns influence consumer behaviour and tailor communications accordingly. When it comes to measurement platform, adding another to the mix is complex. Last year alone, the number of available solutions grew by 40%, so it’s understandable that the thought of implementing another tool isn’t initially appealing. The problem is that when marketing and advertising channels are managed separately, and all data pertaining to a channel is housed in its own system in a proprietary format, it’s impossible to get a holistic view of performance. This is where implementing an alternative approach can help. By adopting platforms that take a unified approach to measurement — blending various streams of disparate performance data into a single repository with common measures — marketers can break down inefficient silos and create a ‘single source of marketing truth.’ More sophisticated solutions can even integrate audience attribute data to provide clarity into the messages and tactics that drive the best results – and the best experiences – for each audience. Painful? Yes. Worth it? Absolutely! To provide the seamless and personalised experiences modern consumers want, they must achieve a holistic view of individual paths to purchase — including the influence of every touchpoint on the final outcome. With smart multi-touch attribution abilities, there is no longer any excuse for bad measurement or uncoordinated and irrelevant marketing communications. Daniel Gross – CEO